Customer Care Executive

Posted by একটি বহুজাতিক প্রতিষ্ঠান VERIFIED29 Nov 10:28 amMirpur, Dhaka

Customer Care Executive

No. of Vacancies 04

Gender: female

Job level: Entry

Salary Range Tk. mention tk per month
Educational requirements: Bachelor Degree or Higher Secondary School Degree from any reputed University/ College.Only running university students can apply.No need passed students.

Job Description / Responsibility To provide highest quality of service to the customers over the Phone, SMS, Email, Website, Social media etc.

To provide personalized service by responding quickly to the needs of the customers.
To keep abreast with the latest information with respect to the products, policies and procedures of the company in order to handle customer queries and complaints effectively and efficiently Generate customer interest in the services or products.

Ensure feedback from the customer to further improve the customer services.
Additional Job Requirements Excellent oral and written communication and interpersonal skills (Both English and Bangla).
Good typing skill both in Bangla (Avro) & English Familiar with Chatting in different Social Media Professional and courteous behavior and ability to collaborate with a team. Excellent problem-resolution skills and ability to multi-task in a fast-paced, high-volume environment. Application deadline: 25-12-2016


Industry:
Customer Service
Job type:
Full Time
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