Full Time Job Opportunity!!!
Leadcraft IT Solutions is a dynamic IT-enabled services (ITES) firm based in Bangladesh. Our expertise lies in delivering top-tier virtual back-end office support and data processing services. Since our inception, we have been committed to optimizing business operations, earning acclaim for our premium solutions that boost productivity, minimize expenses, and significantly enhance client satisfaction.
Vacancy: 5 Positions for Each Role
Employment Status: Full-time (Night Shift: 6:30 PM to 3:30 AM), On-site
Location: Road 34 House 499 Mohakhali DOHS, Dhaka
๐๐ฑ๐๐๐ฎ๐ญ๐ข๐ฏ๐, ๐๐ฅ๐ข๐๐ง๐ญ ๐๐จ๐ฆ๐ฆ๐ฎ๐ง๐ข๐๐๐ญ๐ข๐จ๐ง ๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ:
โข Making inbound and outbound calls with professionalism and courtesy.
โข Analyzing and refining business processes to ensure optimal client satisfaction.
โข Serving as a liaison between clients and in-house teams to facilitate seamless communication.
๐๐ฑ๐๐๐ฎ๐ญ๐ข๐ฏ๐, ๐๐๐ง๐๐จ๐ซ ๐๐๐ง๐๐ ๐๐ฆ๐๐ง๐ญ ๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ:
โข Managing vendor relationships and ensuring timely and quality service delivery.
โข Coordinating with internal teams to fulfill vendor requirements and resolve issues.
โข Negotiating contracts and agreements with vendors to optimize service levels and costs.
C๐จ๐ฆ๐ฉ๐๐ง๐ฌ๐๐ญ๐ข๐จ๐ง & ๐๐๐ง๐๐๐ข๐ญ๐ฌ:
โข Salary: 25,000 BDT - 35,000 BDT (Negotiable based on experience).
โข Performance based bonus structure.
โข Two festival bonuses per year.
โข Annual increment based on performance.
โข Two-day weekend (Saturday, Sunday).
โข Health benefits for employees.
๐๐๐ช๐ฎ๐ข๐ซ๐๐ฆ๐๐ง๐ญ๐ฌ (๐๐จ๐ซ ๐๐จ๐ญ๐ก ๐๐จ๐ฌ๐ข๐ญ๐ข๐จ๐ง๐ฌ):
โข Minimum Bachelorโs Degree from any reputed institute.
โข High proficiency in English (writing, reading, and listening).
โข Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information.
โข Minimum 1 year of job experience. Working experience in relevant fields will be given preference.
If you believe you possess the right qualifications and experience for either of these roles, please submit your updated resume and a cover letter highlighting your relevant industry experience to โ
Mention the specific position you are applying for in the subject line, specifying your experience in the relevant field.
Website: www.leadcraftit.com
