Jr. Executive, Contact Center (Buy Now)

Posted by Bikroy.com Limited MEMBER10 Nov 11:15 amBanani, Dhaka

Job purpose:
Ensure satisfied customers and revenue generation through Buy Now operations.
Key responsibilities and duties:
Process orders received through Buy Now and coordinate between buyers, sellers & outsourced delivery agency to ensure all orders are delivered on time
Convince sellers to use Buy Now to sell their products
Achieve given sales target
Keep accurate and detailed records of orders received & delivered
Maintain & update with a 100% accuracy, financial information and necessary reporting sheets on a daily basis
Understand and manage personal performance on a daily basis
Demonstrate a thorough understanding of the Buy Now operations
Timely submission of any work as and when assigned.

Educational Requirement:
Graduates of Marketing or any relevant field

Experience:
Fresh Graduates are encouraged to apply; but candidate with proven working experiences in customer support from any reputed company will get preference.

Desired requirement:
Strong communication skills
Proficiency with Excel, word and power point
Self-motivated and target driven person
Team player and has the ability to work independently as well

Other Benefits:
PF, Gratuity, Group insurance, Festival bonus


Industry:
Customer Service
Job type:
Full Time
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Bikroy.com Limited

The largest marketplace in Bangladesh


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