Junior Executive, Contact Center

Posted by Bikroy.com Limited MEMBER17 Nov 10:26 amBanani, Dhaka

No. of Vacancies
Job Description / Responsibility:
Job purpose: Ensure that customers are more than satisfied with Bikroy.com’s services
Key responsibilities and duties:
Ensure that the website is well maintained and the quality of our inventory is at top notch through reviewing incoming ads
Ensure a high quality and timely response of customer requests through telephone and email
Provide feedback on issues and challenges with respect to your job and suggest solutions
Work on different projects assigned by Bikroy.com management

Educational Requirements:
Graduates of Marketing or any relevant field.

Experience Requirements:
1-2 year(s)

The applicants should have experience in the following area(s):
Face-to-Face Customer Support, Customer Support through Phone, Tele Marketing, Call Centre Supervision/Management, Online (web/e-mail) Support
The applicants should have experience in the following business area(s):
Cellular Phone Operator, Call Center, BPO/ Data Entry Firm, E-commerce

Job Requirements:
Age 22 to 30 year(s)
Fresh Graduates are encouraged to apply; but candidate with proven working experiences in customer support from any reputed company will get preference.
Desired requirement:
Strong communication skills
Proficiency with Excel, word and power point
Self-motivated and target driven person
Team player and has the ability to work independently as well

Job :

Deadline- as soon as possible.

Other Benefits:
Festival Bonus, Contributory Compulsory Provident Fund, Gratuity, Group Life Insurance and Hospitalization Claims and others.

Customer Service
Job type:
Full Time
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Bikroy.com Limited

The largest marketplace in Bangladesh

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