Reservation & Ticketing Officer (Female)

Posted by Md Ziaur Rahman VERIFIED21 Nov 10:31 amKhulshi, Chittagong

Responsibilities do the following:
• Arrange travel for business and vacation customers
• Determine customers’ needs and preferences, such as schedules and costs
• Plan and arrange tour packages, excursions, and day trips
• Find fare and schedule information
• Calculate total travel costs
• Book reservations ticketing for Airlines, hotels, rental cars, and special events, such as tours and excursions
• Describe trips to clients and give details on required documents, such as passports and visas
• Give advice about local weather conditions, customs, and attractions
• Make alternative booking arrangements if changes arise before or during the trip
• Plan and sell transportations, accommodations, insurance and other travel services
• Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations
• Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers
• Use promotional techniques and prepare promotional materials to sell itinerary tour packages
• Deal with occurring travel problems, complaints or refunds
• Attend travel seminars to remain updated with tourism trends
• Enter data into our software and maintain client files
• Network with tour operators
• Maintain statistical and financial records
• Meet profit and sales targets

• Proven work experience as a travel agent
• Excellent knowledge of computer reservations systems, GDS systems and e-travelling.
• Fluency in English; multilingualism is a plus
• Strong sales skills and commercial awareness
• Ability to interact, communicate and negotiate effectively
• Sound knowledge of domestic and international travel trends
• Degree in Hospitality, Travel, Tourism, Business or relevant field
• Personal travel experience will be considered an advantage

Deadline : 10 December 2016.

Airline / Travel / Tourism
Job type:
Full Time
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