Ticketing and Reservation Officer

Posted by Traveline Bangladesh MEMBER 2 Oct 5:43 pmBaridhara, Dhaka

No. of Vacancies 01

Job Nature: Full-time

Experience: Minimum 2 years

Male and female both are allowed to apply.

Salary Range: Taka 20000 depending on the candidate’s experience.

Only candidates with travel agency & tour operations background will be entertained in Airline Reservations & Ticketing using Amadeus, Galileo & Abacus systems.
• Sales Promotion and marketing of the business.
• Fare Calculations & Quotations.
• Handling Group Bookings.
• Tickets: Understand fare rules, Re-validations, Re-issue and/or Refunds etc.
• Servicing Corporate Clients & sourcing new business.
• Coordination with Airlines, Hotels & Other Service Providers. Visa processing, Payment collections and Other duties
• Interpreting IATA regulations
• Planning and implementing tour & travel packages Inbound and outbound.
• Have a general understanding of Holidays, Tours and overall Travel Arrangements & Event Management.
• Plan, arrange, organize & sell holidays, tours, and hotels & transfers. Active high levels of customer services at all times.
• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain client e-database.
• Handle customer enquiries both telephonically and by email regarding Airlines Ticketing and Hotel booking. Manage and resolve customer information Follow up customer calls where necessary Plan and produce a tactical sales call plan & visit each week with an update of the previous week.
• Experience Requirements At most 1-2 year(s). The applicants should have experience in the following area(s): Guest Relation, Reservation/ Ticketing, Travel Agent, Visa Processing etc.

Interested candidates are requested to send their CV as soon as possible.

Address: House: CEN (C) 1 (2nd Floor), Road-95-97, Palladium Market, Gulshan Circle-2, Dhaka-1212

Hotels / Restaurants
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Job type:
Full Time
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