Dear Customer Please call directly instead of sending SMS. With every laptop and desktop you get a 7-day replacement guarantee and 3 years service warranty. Brand----------=Asus Model-----------= Asus RAM—========2GB HDD—·———··=500GB Processor ---=intel 5th generation DISPLAY___=11.6"HD BATTERY no backup keyboard OK MOUSE PAD OK BBC LAPTOP GALLERY Contact today for any kind of laptop and desktop! Note: We send laptops and desktops all over Bangladesh through courier service. Contact directly. Agrabad Choumuhoni Sheikh Mujib Road, Chittagong