It is absolutely like new with no issues. The sound quality is excellent and it features advanced LDAC, so it supports high-resolution audio. The sound in high resolution is beyond description. It has 46db Noise Cancellation (ANC). There are six microphones, so the sound quality during phone calls is very good and completely clear. I received the earbuds as a gift. You will get everything inside the box. I have used it for three months. I need money, so I am selling it.