**About Us:** Safa Gift Shop is a part of **Asther Hat**. For the past three years, we have been serving Bangladeshi and international customers with a variety of gift items. Our goal is to make every special occasion memorable.
**Key Responsibilities**
* Communicate professionally with customers via Messenger.
* Bangla & English typing.
* Provide product information and follow up with customers to generate sales.
* Maintain daily call logs, reports, and customer records.
* Handle customer queries and resolve issues promptly.
* Ensure customer satisfaction and positive customer experiences.
* Coordinate with support and operations teams when needed.
* Report daily activities to the Team Leader/Supervisor.
* Assist with other operational tasks as required.