Call Center/Customer Service Executive

Excellent communication and interpersonal skills. Good telephone etiquette and customer-handling skills. Fluent in Bangla; basic to good English communication skills preferred. Pleasant, confident, and professional personality. Ability to understand customer needs and provide appropriate information. Strong follow-up and lead-conversion skills. Ability to work with monthly targets and performance-based commission. Basic computer knowledge, including MS Word, Excel, email, and internet browsing. Ability to maintain customer data and call records accurately. Good problem-solving and complaint-handling ability. Must be patient, polite, and positive while dealing with customers. Ability to work under pressure and meet deadlines. Willingness to make regular inbound and outbound calls. Previous experience in Call Centre, Customer Care, Sales, Telemarketing, or Counselling will be an advantage. Freshers with good communication skills may also be considered. Must be punctual, disciplined, and

Excellent communication and interpersonal skills Good telephone etiquette Customer handling and problem-solving ability Good listening and follow-up skills Basic computer and MS Office knowledge Ability to work under pressure and meet targets Positive attitude and professional behavior Bangla and English communication skills