Dhaka, Bashundhara City, 26/09
232 views
Moderator for Facebook Page
Company Name
Niyejao
Job Type
Contract
Work Setup
Remote
Responsibilities
• Reply to customer messages and comments
• Answer product and service questions
• Assist with basic inquiries and order-related communication
• Maintain professional and polite communication
• Use AI tools to improve response quality and productivity
• Escalate important or complicated issues when necessary
Requirements & Skills
• English-medium background
• O Levels completed
• Currently studying at least AS/A Levels
• Strong written English communication skills
• Familiar with ChatGPT and other AI tools
• Able to reply to customers professionally and clearly
• Available and responsive throughout the stated working hours
• Comfortable handling Facebook Messenger, comments, and customer inquiries
Minimum Qualification Requirements
English-medium background; O Levels completed; currently studying at least AS/A Levels; strong written English; familiar with ChatGPT and other AI tools; able to commit to the stated hours and schedule.
Minimum Experience
less than 1 year
We are looking for a responsible, responsive Customer Service Moderator to manage customer messages and inquiries on our Facebook page.
Send your resume to niyejao.team
৳ 8,000 - 12,000
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