Dear customer, please call between 10 AM and 10 PM. Do not call outside these hours. The unit has no issues and features an original compressor. There is no gas pipe included with the AC; the cost is 400 Taka per foot based on your requirement. Angle brackets are extra. Installation charge is 2000 Taka; charges may increase for balcony or hanging installations. You will love it 100% upon seeing it. We have no hidden charges. We buy and sell running products; only purchase from us if you want quality items. (Sorry, please do not ask how long it has been used, who owned it, or about paperwork. Dear buyers, we buy and sell, so please provide the information you have in detail. Please do not feel offended by these words.) If you are looking to buy a washing machine, AC, fridge, or microwave, please contact us. Contact Address: Bismillah Electronics, in front of Jamuna Future Park, take a rickshaw to Jowar Sahara Bazar Road, Ka-89, near the twin road.