কাস্টমার সার্ভিস এজেন্ট

Quote Searching: Navigate and search for the best car insurance quotes for UK-based clients. Customer Engagement: Handle inbound/outbound queries and guide clients through the insurance search process. Negotiation & Support: Assist customers professionally, ensuring clear communication and a smooth experience. Data Management: Maintain accurate records of customer interactions and quote details.

Language mastery (mandatory): must be absolutely fluent in english with excellent spoken and listening skills. A clear accent and understanding of uk phrasing is a massive advantage. Bonus skills: fluency in hindi and urdu is a big plus (but not mandatory). Tech savvy: strong basic computer skills and the ability to multitask between tabs and software. Core traits: excellent communication, active listening, and basic negotiation skills.