কাস্টমার সাপোর্ট অ্যান্ড সেলস এক্সিকিউটিভ

•⁠ ⁠Handle customer enquiries through WhatsApp, messaging platforms, and phone calls. •⁠ ⁠Respond to customer questions and explain services clearly and professionally. •⁠ ⁠Follow up with new and existing customers regularly. •⁠ ⁠Understand customer requirements and convert enquiries into confirmed service bookings. •⁠ ⁠Maintain accurate customer information and follow-up records in the CRM system. •⁠ ⁠Prepare daily reports on customer enquiries, follow-ups, and confirmed bookings. •⁠ ⁠Coordinate with the Sales and Operations Teams to ensure smooth customer service.

### Requirements & Qualifications •⁠ ⁠*Good spoken and written English is mandatory.* •⁠ ⁠Strong communication and customer-handling skills. •⁠ ⁠Basic computer knowledge and good typing skills. •⁠ ⁠Ability to manage multiple customer conversations efficiently. •⁠ ⁠Responsible, punctual, proactive, and solution-oriented. •⁠ ⁠Previous experience in Customer Support, Call Centres, Telesales, or Sales will be an advantage. •⁠ ⁠*Freshers with strong English communication skills are encouraged to apply.*