কাস্টমার সার্ভিস সিভি

• Bachelor's Degree (Ongoing - 10th Semester) – East West University • Higher Secondary Certificate (HSC) – Dhaka City College (GPA: 4.93/5.00) • Secondary School Certificate (SSC) – Motijheel Model School and College (GPA: 3.83/5.00)

• Customer Relationship Management (CRM) • Active Listening & Problem Solving • Strong Verbal & Written Communication • Query & Complaint Resolution • Fast Data Entry & Computer Literacy • Multi-tasking & Time Management

• Bengali (Native / Fluent) • English (Full Professional Proficiency)