টেলিসেস এক্সিকিউটিভ (রাত)

Key Responsibilities: ♦️Promptly answer incoming WhatsApp calls from customers during the night shift. ♦️Respond to WhatsApp messages, queries, and feedback quickly and professionally. ♦️Provide accurate information and assistance regarding our products/services. ♦️Maintain a polite, friendly, and helpful tone in all voice and text interactions. ♦️Keep a basic record of customer issues and report important matters to the daytime team.

Requirements: ♦️Must be comfortable and fully available to work during night hours. ♦️Excellent communication skills in Bengali (Basic reading and writing skills in English are required). ♦️Fast typing speed on computer and familiarity with WhatsApp Business. ♦️Must have a personal smartphone/laptop with a fast and reliable internet connection. ♦️Strong work ethic, honesty, and punctuality. ♦️Previous experience in customer service, call centers, or chat support will be considered a plus.