Result-driven Operations and Sales Specialist with 10+ years of progressive leadership across retail, hospitality, territory sales, and digital marketing. Proven track record in boosting sales revenue by up to 25%, optimizing inventory workflows, and maintaining 95%+ customer retention rates. Skilled in distributor network expansion, team supervision, and POS/CRM operations. Seeking an Executive/Managerial role to drive operational excellence and revenue growth in a forward-thinking organization.
KEY EXPERTISE & COMPETENCIES • Operational Leadership: Store administration, stock reconciliation, process. • Hospitality & Customer Retention: Specialty barista operations, client engagement, service quality assurance. • Digital & IT Capabilities: SEO, SMM campaigns, advanced MS Office reporting, data analysis, POS management.