1. Greet and assist customers visiting the showroom
2. Understand customer needs and recommend suitable vehicles.
3.Explain vehicle features, specifications, and benefits clearly.
4. Arrange and conduct test drives for potential buyers.
5. Negotiate prices and close sales professionally.
6. Prepare sales documentation, including quotations, invoices, and purchase agreements.
7. Follow up with leads and existing customers through phone calls, emails, or messages.
8. Maintain customer relationships to encourage repeat business and referrals
9. Stay updated on new vehicle models, promotions, and competitor products
10. Maintain accurate customer records in the dealership's CRM system.
11. Comply with dealership policies and ethical sales practices.
Requirements & Skills
Key Skills
Strong communication and interpersonal skills
Sales and negotiation abilities
Customer service orientation
Product knowledge
Persuasion and closing skills
Time management and organization
Basic computer and CRM proficiency
Minimum Qualification Requirements
Bachelor's degree in Business Administration, Marketing, Management, or a related field. (A Higher Secondary Certificate (HSC) may be considered for candidates with relevant sales experience.) Minimum 1–2 years of sales experience, preferably in the automotive industry. Fresh graduates with strong communication and sales skills may also be encouraged to apply.
The Car Sales Executive is responsible for promoting and selling new and used vehicles while delivering an exceptional customer experience. This role involves identifying customer needs, providing detailed product information, arranging vehicle demonstrations and test drives, negotiating sales, and ensuring a smooth purchase process from initial inquiry to vehicle delivery. The Sales Executive is expected to build strong customer relationships, generate new business opportunities, and achieve monthly sales targets.