Dhaka, Dhanmondi, 23/04
134 views
Customer Executive (Field & Relationship)
Job Type
Full-Time
Position: Customer Executive (Field & Relationship)
Workplace: Office + Field visits to customer homes.
Responsibilities:
- Maintain regular contact with customers via phone and in-person.
- Complete service agreements with new customers.
- Visit customer homes to verify service quality.
- Follow up with customers and resolve issues.
- Maintain customer retention and relationships.
- Collect customer feedback and report to the office.
- Collect company service charges from customer homes.
- Coordinate caregiver/staff-related matters as needed.
- Maintain paperwork, agreements, and documentation.
- Post on social media daily and assist the office.
Requirements:
- Minimum HSC/Graduate preferred.
- Strong communication skills and polite behavior.
- Willingness to work in the field.
- Smartphone usage and basic computer knowledge.
- Motorbike ownership is a plus (not mandatory).
Skills:
- Communication Skills
- Problem-solving skills
- Responsibility and punctuality
- Habit of reporting and following up
Working Hours:
- 9:00 AM – 6:00 PM (Field visits may be required at any time, day or night).
Salary & Benefits:
- Monthly Salary: ৳12,000.
- Internship (first two months): ৳10,000.
- Travel allowance for field visits.
- Mobile bill/call expenses provided.
- 12% annual increment.
- 50% bonus on two Eids.
- 12 days annual sick leave.
- 4 monthly holidays.
- Promotion opportunities based on performance.
- Salary increases based on honesty and experience.
Contact for price
Safety tips
- Don't pay fees for applying/interviewing
- Avoid going for an interview at an unofficial office address
- Do your research and check info about the company
- Never disclose personal info before you get a job offer
