The reason for selling this phone of mine is that I have 2 phones, so I will sell both phones and get a good new phone. There are no scratches or marks inside or outside the phone. The phone has only one problem, you have to talk by plugging in the earphones. Without earphones, you have to speak loudly to talk. Other than this, the phone has no problems. Charging and battery backup are very good. Comes with a charger. Without the box