Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
1 to 3 year(s)
The applicants should have experience in the following area(s):
The applicants should have experience in the following business area(s):
Freshers are also encouraged to apply.
Age 18 to 38 years
Both males and females are allowed to apply
Fluency in English will be an added advantage
Bangla speaking must be neat and tidy and must not have any regional dialect influence.
Compensation & Other Benefits
Festival Bonus: 2
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