It has not been opened yet, there are scuff marks on the back of the phone, and there is some discoloration on the touch screen, but it is not noticeable while using. This is for those looking for a good phone on a low budget. New price is 50,000 Taka. No box, but charger is included. For security, a photo of the phone can be provided along with a photocopy of the voter ID card.