Front Desk & Digital Marketing

1. Front Desk & Administrative Responsibilities 1. Welcome students, guardians, visitors, and prospective students professionally. 2. Receive incoming phone calls and respond to enquiries through telephone, WhatsApp, Facebook Messenger, and other communication channels. 3. Provide accurate information about O Level, A Level, IGCSE, Cambridge, and Pearson Edexcel programs. 4. Explain admission procedures, registration requirements, admission fees, monthly tuition fees, class schedules, and available batches. 5. Manage new student admissions, collect necessary information, and maintain updated student databases. 6. Prepare and maintain admission forms, money receipts, student records, attendance sheets, and other administrative documents. 7. Coordinate with teachers regarding class schedules, student attendance, examination arrangements, extra classes, and academic updates. 8. Inform students and guardians about class cancellations, routine changes, holidays, examination schedules, and i

1. Educational Requirements - Minimum HSC; Bachelor's degree preferred. - Educational background in Business Administration, Marketing, Computer Science, or a related field will be an advantage. - Experience in coaching centers, educational institutions, or customer service will be preferred. 2. Technical Skills - Good knowledge of Microsoft Word, Excel, PowerPoint, and Google Sheets. - Ability to manage Facebook Pages, Messenger, WhatsApp Business, and other social media platforms. - Basic graphic design skills using Canva or Adobe Photoshop. - Basic WordPress website management and content updating skills. - Knowledge of digital marketing, Facebook promotions, and online advertising. - Basic understanding of SEO, social media analytics, and content optimization. - Ability to prepare reports, maintain databases, and manage digital records. 3. Communication Skills - Good communication and interpersonal skills. - Ability to communicate professionally with students, guardians, teachers,