1 Year warranty.
Scope of Warranty:
This limited warranty covers:
■ Manufacturing defects
■ Functional failures arising under normal and intended use
■ Internal component or battery-related issues not caused by external factors
■ Warranty service may include repair, replacement, or equivalent solution, as determined by XO Bangladesh.
Warranty Claim Procedure:
To avail warranty service, the customer must present:
■ Original purchase invoice or proof of purchase
■ Original product box
■ The defective product
Failure to provide the required documents and packaging may result in rejection of the warranty claim.
Detailed warranty terms and conditions will be found in the paper included with the product. Some parts are omitted here due to space limitations.