The phone has no issues, it is absolutely fresh with no scratches or cracks. The phone is completely fresh and has never been opened. My brother-in-law brought it from India, so there is no box. I have used it for 6 months and it is still like new. Location: Dhaka, Rayerbag. I will provide a copy of my ID card for security. If you are still not satisfied, you can come to my house to pick up the phone! This is my personal daily driver phone!