This phone has been used by me with one hand and does not have a single scratch. I take better care of my phone than myself. The screen protector glass is cracked, but the display is intact; only the top glass is cracked. You will enjoy using this phone. It provides 7-8 hours of backup on a full charge with continuous use, and lasts 1 day with occasional use. Additionally, the original box will be provided with the phone, and the IMEI matches.