Only the rear back shell is cracked because the phone slipped from my hand; otherwise, there are no issues. Everything on the phone is original and the performance is still wonderful. The phone has never been opened, which is why I haven't changed the back shell, but it can be replaced if requested. It features 4+2 GB RAM and 64 GB ROM. You will get only a charger with the phone, and whatever you need for security purposes can be provided. Location: Jhenaidah Rabeya Hospital.