Customer-centric professional with a proven track record in managing digital customer touchpoints, including Facebook Business Pages and seamless order management. I specialize in addressing customer inquiries promptly, resolving issues, and ensuring a hassle-free experience. I am experienced in using my proactive communication and problem-solving skills to work in a fast-paced telecommunications or call center environment. Alongside my core support roles, I offer strong competencies in Graphic Design and Video Editing, creating engaging promotional content to boost brand presence and audience engagement.