1. Objective
This manual has been prepared for the delivery executives of PQS AGRO so that they can deliver products to customers safely, on time, and professionally.
2. Position Qualifications
3. Main Responsibilities
• Accepting and verifying orders.
• Carrying products correctly.
• Reaching the specified address by following the Google Maps link.
• Completing the delivery by matching the customer's name, phone number, and order.
• Calling the customer if necessary.
5. Customer Service
• Greeting with salam/wishes.
• Not engaging in unnecessary arguments.
• Reporting complaints to the supervisor.