My brother brought this phone from Dubai in his pocket, I have used it for 3 months. There are no scratches on the phone. There are no problems either, it is still brand new. I have used the phone with one hand and it has never fallen from my hand. Since it was brought in a pocket, there is no box, you can check it, there is no problem at all. Those who want to buy this model but do not have the budget for a brand new one can take this, it is brand new.