The phone still has an official warranty. The phone has never been opened or repaired for service. The backshell is original, so I did not change it. There are no scratches on the full body. The internal condition is completely like new. The original box, charger, and receipt are all available. In a word, it is almost a new phone. Only a few days ago, the backshell cracked slightly (not broken), meaning it doesn't catch on your hand or anything. You will need to come to the location to pick it up.