The phone's back shell is cracked. The phone's fingerprint sensor does not work. It fell from my hand, the back shell cracked, and the fingerprint sensor stopped working. The phone will need to be opened, so I haven't fixed the fingerprint sensor. Other than that, there are no problems. I inquired, and it will cost 1500 Taka at the showroom to change the fingerprint sensor. You will have to come to Lalmohan to get the phone.