There is a slight problem with the laptop's sound releaser, it needs to be repaired, otherwise there are no other problems. There is a small dent on one side due to dropping it. The laptop has never been opened, box and memo are all available. It runs very smoothly and the battery backup is also good, almost 5 hours+. A picture of the dent is provided. It won't cost much to fix the sound problem, it's mainly due to dust, but I haven't opened it yet. Whoever buys it can open and fix it, it will cost around 500. Technician's address is Mirpur 14, phone number