Customer Care Executive

Key Responsibilities • Receive customer phone calls and provide the necessary information. • Confirm customer orders over the phone. • Handle and resolve delivery, return, and refund-related issues. • Provide customers with detailed product information and pricing. • Update call records and customer information in the system.

Language Skills • Must be able to communicate clearly and fluently in Bengali. Computer Skills • Basic computer skills are required. Personal Qualities • Patient, polite, and professional. • Good customer handling and communication skills.