Job Type: Full Time
Location: Dhaka, Mirpur
Requirement: Female only.
Responsibilities:
Receive customer phone calls and provide necessary information.
Confirm customer orders.
Resolve issues related to delivery, returns, and refunds.
Inform customers about product details and pricing.
Update call-related information and customer data in the system.
Educational Qualification:
Minimum SSC pass.
Language Skills:
Ability to speak Bengali clearly.
Computer Skills:
Proficient in basic computer usage.
Experience:
Preference will be given to those with experience in call centers or customer support. Freshers can also apply.
Benefits:
1. Two festival bonuses per year
2. Monthly KPI bonus based on performance
3. Annual salary increment and promotion opportunities
4. 1 day off per week
5. Free training and skill development opportunities
6. Safe and friendly female-friendly work environment
Salary:
10,000 - 12,000 BDT.