I have been using this phone for 11 months. Used it with one hand. Alhamdulillah, there are no scratches. It is in absolutely fresh condition. I left the box at my village home. I have the charger. I am the only user, meaning I purchased it from the showroom. It is a beloved phone, but I am selling it due to an urgent need for money. Also, I have an extra phone at the office, so I don't really need this one much.