Company: Organico Consumer Goods
Apply Link: https://organicoglobal.com/jobs/detail/telesales-executive-2
Requirements
Age: 22 – 28 years
Must have excellent written communication skills in Bengali and English
Basic Typing Skills:
English: At least 30 words per minute
Bengali: At least 25 words per minute
Strong problem-solving skills
Ability to handle multiple tasks (Multitasking)
Time management skills
Preference will be given to those with prior experience in customer support or related fields
Additional advantage if you have basic knowledge of CRM (Customer Relationship Management) tools
Key Responsibilities
Provide quick and professional responses to customer queries via email, live chat, and social media
Receive and manage inbound calls efficiently
Coordinate with the customer support team to resolve issues
Ensure satisfactory solutions for customers within the stipulated time
Keep updated knowledge about company products and processes
Achieve assigned monthly targets (Sales / Retention / Quality / Support)
Compensation & Benefits
Attractive salary structure
Half-yearly (every 6 months) salary review
Evening snacks facility
Professional development opportunities
Friendly and growth-focused work environment