I have used this mobile for two years. It has never been taken to a repair shop for any issues. I have used it single-handedly. I bought it brand new from the showroom. The box and papers are all intact. The battery lasts for a very long time on a single charge. There is no problem with the screen, but its charger broke a few days ago. I bought another phone, so I don't need this one anymore and am selling it.