Assalamu Alaikum,
The pictures provided are exactly as the item is, you won't find a single scratch on it. I bought it for my office and used it myself for 6 to 7 months. It hasn't been used for the last 2-3 months. There is a problem with the 8GB RAM, the problem will be solved if the RAM is changed. The main reason for the RAM problem is the frequent power fluctuations, which is why it keeps asking for a reboot. The price of the RAM is 3,500 Taka. If you change it and install Windows 11, the problem will be solved. There are no other problems. If you want to buy it, contact the WhatsApp number019XXXXXXXX