I bought the laptop 2nd hand from a shop, that shop's memo is available! Used it for 1 year then my laptop hangs when using the keyboard! Later used linux and a separate keyboard! Now I can do normal work but heavy work cannot be done! Showed it to my brother and he said that my ram or ssd might have a problem, now to use it smoothly another ram or ssd needs to be added! Other than this the laptop has no dent, no display issue, has a mouse and original charger!