It still has a 7-month warranty and lifetime free service. The company's number is provided on the machine's body; if you call, they will come to your home/shop/office to provide service. The coffee machine has 4 outputs: 1 for coffee, 1 for milk tea, 1 for ginger tea, and 1 for hot water. A water jar will be provided with the machine, from which the machine will automatically collect water using a motor. You are welcome to visit my shop to inspect and check it yourself.