The phone is brand new. It hasn't even been two months since I bought it. The phone was used by my mother. The phone hasn't even been properly set up yet. I will exchange it for an iPhone, specifically iPhone 7 Plus and iPhone 8 Plus. The price of the phone is fixed at ten thousand taka and will not go below that. If you want to buy it, ping me or call me. Don't waste your precious time by messaging or calling unnecessarily. Thank you.