I have used this printer myself with single hand, it has never been serviced or opened yet. There is less work in my shop, a total of 13,000+ copies have been printed. After running out of the 003 original ink in the printer, I have used China ink and Epson's super master copy ink. Head condition is moderate - only magenta color (60% okay) has a slight issue, the other three colors (98% okay) have no problem. Black and white print and photocopy are absolutely clear but color printing gives slightly less red ink. If you want to see it, you have to come in front of Khamarpara Bazar Madrassa. If you cannot reach me by phone, please call on WhatsApp. I am going to buy a 6-color printer, so I don't want to service and use this one anymore. Oi9ii 59 i3 i8