Shohidur Rahman Shawon

Skills * Excellent verbal communication and customer handling skills * Polite and professional communication with customers * Ability to listen carefully and understand customer needs * Strong problem-solving and complaint-handling skills * Ability to provide accurate information and effective solutions * Good patience and ability to handle difficult customers * Basic computer and office software skills * Ability to maintain customer records and call information * Ability to work under pressure and meet targets * Good teamwork and time management skills