Customer Service Executive Jobs in Dhaka

Who is a Customer Service Executive?

A Customer service executive is a person who ensures that the customers of a business are getting satisfactory support and all their needs are met.

What does a Customer Service Executive do?

Customer service executives mainly manage a team of customer service representatives and make sure of customer satisfaction. They ensure that the team is supervised enough to deliver excellent customer service to the clients.

What responsibilities are common for Customer Service Executive jobs?

• Managing a team of customer service representatives
• Overseeing the customer service process
• Creating new policies and regulations
• Resolving complaints placed by clients
• Selecting and hiring new employees
• Planning and training new employees for the standardization

How much does a Customer Service Executive make in Bangladesh?

The average salary of a customer service executive is around BDT 25,000 per month. The pay scale varies from BDT 11,000 (lowest) - BDT 35,000 (Highest). If you are searching for a customer service executive job from Dhaka then it can depend on that particular geographical area.

Working as a Customer Service Executive in Bangladesh

Customer service executives are mostly responsible for overseeing the customer service department and establishing standards and protocols for the customer service team to ensure customer satisfaction. As the organizations are highly being dependable on customer services, the job opportunities in this field are rising. In Bangladesh, one can easily find jobs through online job portals from places like Mirpur, Shyamoli, Uttara, Banani, Dhanmondi.

Customer Service Executive Career Path

There are different types of career opportunities like Customer Support Executive, Sales Support Executive, Help Desk Executive, Support Executive, Operations Assistant in the customer service executive jobs to step on:

• Customer service representative
• Quality assurance manager
• Customer service training manager
• Product support specialist
• Customer retention specialist