Who is a Customer Service Executive?
A Customer service executive is a person who ensures that the customers of a business are getting satisfactory support and all their needs are met.
What does a Customer Service Executive do?
Customer service executives mainly manage a team of customer service representatives and make sure of customer satisfaction. They ensure that the team is supervised enough to deliver excellent customer service to the clients.
What responsibilities are common for Customer Service Executive jobs?
- Managing a team of customer service representatives
- Overseeing the customer service process
- Creating new policies and regulations
- Resolving complaints placed by clients
- Selecting and hiring new employees
- Planning and training new employees for the standardization
How much does a Customer Service Executive make in Bangladesh?
The average salary of a customer service executive is around BDT 25,000 per month. The pay scale varies from BDT 11,000 (lowest) - BDT 35,000 (Highest). If you are searching for a customer service executive job from Dhanmondi then it can depend on that particular geographical area.
Working as a Customer Service Executive in Bangladesh
Customer service executives are mostly responsible for overseeing the customer service department and establishing standards and protocols for the customer service team to ensure customer satisfaction. As the organizations are highly being dependable on customer services, the job opportunities in this field are rising. In Bangladesh, one can easily find jobs through online job portals from places like .
Customer Service Executive Career Path
There are different types of career opportunities like Customer Support Executive in the customer service executive jobs to step on:
- Customer service representative
- Quality assurance manager
- Customer service training manager
- Product support specialist
- Customer retention specialist
Frequently asked questions (FAQs)
How to find Customer Service Executive jobs in Bangladesh?
You can find Customer Service Executive jobs in lot of ways. Usuallly jobs platforms like BikroyJOBS are the most preferred way, you can also look into the national news papers and employer's websites. If you want to find Customer Service Executive jobs easily online, then visit BikroyJOBS and choose from Customer Service Executive jobs in Dhanmondi.
What is the salary of Customer Service Executive?
Salary ranges for Customer Service Executive depends on the types of employers, location, and require experiences. You can find Customer Service Executive jobs with salary range from BDT 8,000 to more.
What are the most important qualities of a Customer Service Executive?
Every jobs require some special qualities. Customer Service Executive also require some skills, each and every roles are different, you can check from the requirement lists, but commonly it is requires to meet below expectations:
1. Education
2. Skills
3. Age
4. Experience
Where I can find Customer Service Executive jobs in Bangladesh?
You can find Customer Service Executive jobs in the popular jobs platforms like BikroyJOBS. You can explore Customer Service Executive jobs easily on BikroyJOBS in Dhanmondi.
How do you pass a Customer Service Executive interview?
Passing an interview is most importantn thing before getting a job. Employers look into the skills, experiences and personal demographic information, so in the interview you need to prepare yourself asking these questions and that is how you can increase the chances to pass Customer Service Executive jobs interview successully.